# ChatGPT business prompt pack

Astraeus Business Solutions · 8 October 2026

Replace bracketed fields, attach your own approved source material and check the result before using it. For workbook edits, keep an original copy and review the proposed changes.

Guide: https://astraeus.ie/insights/how-to-use-chatgpt-for-business

## Business context

```text
Help me with work for my business. Use this context alongside the files I supply.

Business and customers: [what we do, who buys from us, and where we operate]
Products or services: [attach our current catalogue, service guide or website pages]
Approved policies: [pricing rules, lead times, support limits and things we cannot promise]
Writing style: [attach our voice guide or paste a message that sounds like us]

Use supplied sources for facts about our business. Keep recommendations separate from confirmed facts. If a source is missing, outdated or contradictory, tell me. Ask for information that would materially change the answer. Never invent prices, availability, capabilities or customer results.
```

## 1. Match an enquiry and draft the reply

```text
Match this customer enquiry to our products or services using the attached catalogue, business brief and approved policies.

Customer enquiry: [paste the full message]

1. List the customer's requirements, constraints and unanswered questions.
2. Suggest up to 3 suitable options from our catalogue. For each, show which requirements it meets and cite the source page or section. Mark anything not confirmed by our documents as "needs checking". If no option fits, say so.
3. Identify compatibility, stock, pricing or delivery details a colleague must verify.
4. Draft a helpful reply in our voice: explain the best-supported option, ask the questions needed to progress, and propose a sensible next step.

Keep internal notes separate from the customer reply. Do not promise a price, booking, integration or specification that the sources do not confirm.
```

## 2. Turn a meeting into a delivery brief

```text
Use the attached meeting transcript, current project brief and previous action list to prepare the work after this meeting.

Meeting date: [date, so relative deadlines can be interpreted]
Audience: [our delivery team / client / other]

Produce:
1. Confirmed decisions, each with a timestamp or source passage.
2. An action table with task, owner, deadline, dependency and source. Write "not agreed" for missing owners or dates.
3. Changes requested to scope, budget or timing. Separate requests from approved changes and compare them with the project brief.
4. Unresolved questions and blockers, including what we need from the client.
5. A client follow-up email covering what was agreed and what still needs confirmation.
6. A short CRM note with the customer's priorities, objections and next step.

Do not turn a suggestion into a commitment. Flag unclear names or transcription errors. Keep internal commercial notes out of the client email.
```

## 3. Organise and improve a workbook

```text
Help me make this workbook clearer and more useful for [the business task it supports].

First inspect the tabs, headers and formulas. Explain what the workbook appears to do, then propose a cleanup plan before making changes. Ask me about ambiguous fields.

After I approve the plan, work in a copy or new "Cleaned" tab:
- Standardise headings, date formats and inconsistent category labels.
- Identify duplicates using suitable business identifiers. Flag uncertain matches for review rather than merging them.
- Preserve source rows, IDs and working formulas. Explain every proposed formula repair with the affected cell and its dependencies.
- Add useful columns for this task, explaining how each is calculated or populated. Leave unsupported values blank.
- Apply readable formatting, filters, frozen headings and appropriate validation.
- Add a "Checks" tab with missing fields, suspected duplicates, formula issues, row counts and control totals compared with the original.

Finish with a change log and explain 3 useful questions I can now ask this workbook. If you cannot edit the live sheet, prepare a revised downloadable workbook instead and tell me what needs importing.
```

## 3a. Research missing company websites

```text
Use web search to fill the missing company website URLs in this spreadsheet.

Match each company using its name plus the location or other identifiers already in the row. Prefer the company's own website. Do not assume a matching name is the same business.

Add Website URL, Evidence URL, Checked date and Match notes columns. Only fill Website URL when the match is supported. Leave uncertain rows blank and put the reason in Match notes. Do not invent contact names, email addresses or missing business facts.

Show me 5 proposed matches for review before processing the rest. Preserve all original columns and values. If web search is unavailable, tell me rather than guessing.
```

## 3b. Diagnose a broken formula

```text
Investigate the error in [sheet name and cell reference] in this workbook.

Trace the formula and its referenced cells. Explain the cause in plain English, including any broken reference, data-type mismatch or missing input.

Propose the smallest correction and explain how it affects dependent cells. Before applying it, show the old formula, proposed formula and a way to test the result against source values. Flag any business assumption that needs my decision. Do not replace a formula with a fixed number just to hide the error.
```

## 4. Answer a support ticket from documentation

```text
Help our staff respond to this support ticket using only the attached product manual, approved support guidance and release notes.

Ticket: [paste the customer's problem and any error message]
Product / model: [name]
Software or firmware version: [version, or "unknown"]

1. Check that the documents apply to this model and version. Ask for missing details that change the advice.
2. Summarise the symptoms and distinguish documented causes from unconfirmed possibilities.
3. Give a step-by-step troubleshooting checklist using documented procedures. Cite the document and page or section for each step. Label any step that requires a qualified technician or could change settings, lose data or affect service.
4. Draft a clear customer response with suitable checks and questions.
5. Prepare an escalation brief: symptoms, evidence, checks completed, unresolved questions and the source sections for a specialist to review.

If the documentation does not support an answer, say so. Do not invent a feature, command, repair procedure or guarantee. Keep internal reasoning separate from the customer response.
```

## 5. Turn a blog or case study into a week of content

```text
Take the attached customer case study or blog and turn it into a week of useful content ideas.

Audience: [who we want to help]
Platforms: LinkedIn, X, Instagram, TikTok and Pinterest [edit to our actual channels]
Brand voice: [attach our guide or paste an example]
Call to action: [the next step we want the reader to take]

First extract the customer's problem, the work completed, the useful lessons and the results actually stated in the source. Cite the source passage for each factual claim. Do not invent metrics, customer quotes or outcomes.

Build a 7-day content plan. For each day, give the angle, target platform, opening hook, useful takeaway, suggested format, visual or video brief, call to action and supporting source passage. Reuse an idea across platforms only when the format and wording suit each one.

Include a LinkedIn story, an X thread, an Instagram carousel, a TikTok demonstration script and a Pinterest guide idea. Mark anything that needs a new screenshot, demonstration or customer permission before use.

Then draft the LinkedIn post, carousel slide copy and TikTok script. Make each useful on its own and invite interested readers to the full article. Keep client identities and confidential details out unless approved for public use.
```