Privacy notice

This notice describes how Astraeus Business Solutions ("Astraeus", "we") handles personal data collected through this website, and the business contact details we use when we contact a business first.

What we collect

We collect only what you submit to us, and a minimal set of anonymous traffic data:

• Contact form submissions: name, work email, company name, role, company size, the operational context you describe, your timeline, and how you heard about us.
• Analytics and CRM data via HubSpot, which records page views, referrers, and, where you consent or submit a form, associates your visits with your contact record so we can respond with useful context. HubSpot may set cookies for this purpose; see the Cookies section below.
• Traffic measurement via Metricool, which records the page address, browser window size and referring page each time a page loads, along with the IP address and browser details sent with the request. Metricool does not set cookies. We use this to see which pages are read and where visitors come from.
• Direct correspondence: any email or message you send us.

How we use it

We use the data you submit to respond to your enquiry, to run the engagement that follows from it, and to keep a record of who we've been in touch with. We do not sell, rent, or share your data with third parties for marketing purposes. We do not subscribe you to any list without explicit consent.

Contacting businesses we have not worked with

We sometimes contact Irish businesses by email or phone about a problem we noticed or a service that may help them. This section explains how that works.

• What we hold: the business name, its website, the business email address and phone number it publishes, the names of principals where the business publishes them, the town or area, and notes on what we noticed, such as a website fault. We record where each detail came from.
• Where it comes from: the business's own website, or a public business listing or directory. We do not buy contact lists and we do not guess or construct email addresses.
• Why we may use it: our legitimate interest in telling businesses about services relevant to them. We only email addresses a business publishes for business use, and we do not make marketing calls to mobile numbers without consent.
• How to object: every email we send says how to opt out. Reply "no thanks", or email info@astraeus.ie, and we will stop. We keep the address on a do-not-contact list so it is not contacted again.
• How long we keep it: if a business does not reply, we delete its prospecting record within 12 months of the last contact, apart from the do-not-contact entry. If it becomes a client or an enquiry, the retention for enquiries below applies.

Your rights under the GDPR, set out below, apply to this data too.

Where it lives

Form submissions are delivered to our inbox via Web3Forms, a third-party form delivery service. Records of your enquiry are kept for the duration of any engagement we run together, plus 24 months thereafter, after which they are deleted. We use industry-standard security practices to protect what we hold.

Your rights

Under the GDPR you have the right to access, correct, export, or erase the personal data we hold about you. To exercise any of these rights, email info@astraeus.ie and we'll respond within 30 days.

Cookies

This website uses HubSpot for analytics, scheduling and CRM. HubSpot sets cookies to distinguish visitors and, where you book a meeting or submit a form, to connect your visit to your enquiry. We also use Metricool to count page views without cookies. The full list of cookies, durations and controls is in our cookie policy. Where consent is required, you will be asked before non-essential cookies are set, and you can decline without losing access to the site.

Changes

If we materially change how we handle data, we'll update this notice and the date above. For any questions, contact info@astraeus.ie.